Rights of the CSD customer

YOU CAN DEMAND:

Testing of all consumer durables including electrical appliances, in your presence, and to your satisfaction.

Guarantee cards duly filled, signed and stamped by the unit-run-canteen (URC).

Replacement of faulty products within warranty period.

Proper and efficient after-sales service and CSD’s intervention in case of complaints.

Food articles with adequate shelf-life.

Consumer promotion schemes as applicable.

To see Pictorial Price-List and Monthly Bulletins, published by the CSD.

Information on availability of items Against-Firm-Demand (AFD), like automobiles, televisions, refrigerators, and washing machines.

Appointment of dealers for AFD items in your town, if it has a major concentration of entitled CSD customers, and if such dealers exist in the civil market.

Visit to the CSD Area Depot once a month on a date fixed by the Station Commander.
If You Want Know More Details Click The Link: CSD India

Comment: What about return of items and refunds? What about advances paid for AFD items. Why order cannot be cancelled and refunds received immediately?