Army officer Defrauded: Is Internet Banking foolproof?

Net fraud: Rs 2L siphoned off from Army officer’s account
Shekhar Raj Shekhar, TNN | Jan 21, 2012, 04.52AM IST
NEW DELHI: A lieutenant colonel has alleged that around Rs 1.85 lakh were siphoned off from his account through internet banking. The victim, B B Sharan, 84, said he does not use make transactions through the internet. He further alleged that the accused got his number deactivated on the day of the incident, so that he could not get messages notifying him of the transaction.

Cops said the victim holds the account with a prominent bank. "On December 16, 2011, my mobile phone stopped showing any signal. When I contacted the service provider, he said my SIM card had been reported as lost. I got it changed, but the next day my phone again went kaput. On December 19, around 3.30pm I found my mobile had been activated on the new SIM card and I received an SMS about the transactions carried out on my account," said the victim, who is a resident of the Alaknanda area in south Delhi.

The victim became suspicious after reading the message and contacted the bank's customer-care department for details. "I was told that the money had been transferred through net banking to the account of one Niraj Singh on my instructions. I don't even know how to perform banking operations through the internet," the victim said. Sources said initial investigations point towards the involvement of an insider. He must have asked for his banking PIN through phone banking.

The victim told TOI: I went to the cops but they took no action on my complaint. It was only after the intervention of the addl. CP of the district that a case of cheating and fraud was registered at the CR Park police station."

The victim has requested the cops to investigate the matter and help him get his money back as he is using his savings for meeting his daily needs. Police sources said they are investigating how did the person find the victim's account numbers and the pin codes for these when the complainant himself doesn't know them.
Rs 2L siphoned off from Army officer’s account

MHA Director Internal Security breaches National Security

IAS officer held for selling info to corporates
CNN-IBN Posted on Nov 22, 2010 at 23:06
New Delhi: Delhi Police arrested Ravi Inder Singh, a senior IAS officer posted in the Home Ministry, for allegedly selling information to corporates. He was the officer handling the MHA's talks with BlackBerry.

Singh was arrested this evening in Delhi under the Prevention of Corruption Act. Singh was under surveillance for over one month.
Inder Singh is accused of leaking information of commercial interest to a few telecom companies, related to full number portability, which comes into effect in Wednesday starting with Haryana.
The raids took place after the Ministry filed a complaint against him over doubts that he leaked what they call "information of commercial value"
Ravi Inder Singh, a 1994 West Bengal cadre IAS officer, is Director, Internal Security at the Home Ministry.
Inder Singh was under surveillance for a month. His residence and office were also raised. Inder Singh is Director, Internal Security at the Home Ministry.
IAS officer held for selling info to corporates

All Lt Cols authorised residential telephone

Wednesday, February 10, 2010
All Lt Cols across the board have now been authorised residential telephone at home as per orders issued by the MoD.

The facility would be provided through military network as far as possible and if not so provided then a re-imbursement of Rs 1500/- per month can be claimed through contingency grants.

The authorisation would be read in conjunction with the earlier letters issued on the subject by the Ministry of Finance.
The govt letter on the subject can be downloaded here.
Posted by Navdeep / Maj Navdeep Singh

Consumer Protection Law: Deficiency in Services

An average subscriber generally pays his bills regularly. If for any reason he defaults, he pays a surcharge for late payment. But what if he receives a hefty bill for calls that he has not made and which, he believes, are excessively high. To his utter dismay, the bill also contains a warning in red letters that if the bill is not paid by the prescribed date, the phone will be disconnected without any notice. And this threat is usually enforced. But he has no means to prove that he has not used his telephone to the extent indicated in the bill. For, one of the unique and, perhaps, the most unfortunate features of this service is that, unlike electricity or water meters that are installed in the premises of the consumer, the telephone meter is installed elsewhere away for the gaze or access of the consumer. So he has no means of knowing the mistake beforehand and he has to suffer for a mistake that he has not done. In such a case, then what are the remedies available to such a consumer? Whether he has rights to raise his voice against the exorbitant bill or he has no way except to pay the amount by any means and get ii done away with.

We have seen the evolution of law in the field of Deficiency in Service with respect to Telecom Services with a special emphasis on inflated billing. The purpose is that the citizens should not feel cheated and helpless when such a thing happens. He should know his rights and must use them against injustice done to him.

For the same purpose, the government has launched the Jago Grahak Jago Abhiyaan in order to sensitize the citizens specially the consumers of different goods and services of their rights. Such a move is highly appreciated and it is sincerely believed that it goes a long way in enlightening the citizens specially consumers.
Read more:
Deficiency in Telephone Services
Consumer Protection Law
How to file a consumer complaint?
National Consumer Disputes Redressal Commission

Military Welfare Organisations
Oftentimes products and items purchased form CSD (I), unit run canteens are defective, poor quality, shelf- life expired items. The consumers need protection against spurious, sub- standard and rejected products palmed off to the CSD (I) at reduced wholesale, bulk and retail rates. The aim of CSD (I) is to reap in greater volume of profits. Similarly AWHO palms off sub- standard housing to the Defence Personnel. The main culprits are the contractors who reduce the quality of work at every stage.
Defence personnel need protection against all such exploitation by profit generating organisations whose aim to "serve" has been replaced to "generate huge volume of profits". The Consumer Protection Law must be applicable to all Military Welfare Organisations. There should be provision for return of products and instant cash refund on products, in all CSD (I) unit run Canteens and similarly adequate compensation for poor quality houses delivered by AWHO.