Government of India has an online Grievance forum at http://darpg-grievance.nic.in/
The Government wants its citizens to use this tool to highlight the problems they have faced while dealing with Government officials or departments like Passport Office, Electricity board, BSNL/ MTNL, Railways, Rashriya and Zilla Sainik Boards, or any other state or central government departments.
I know many people will say that these things don't work in India, but this actually works as one of our colleagues has discovered. The guy I'm talking about lives in Faridabad. Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid stretch of roads to install new cables which annoyed all the residents including this guy. But it was only this guy Who used the above listed grievance forum to highlight his concern. And to his surprise, BSNL and Municipal Corporation of faridabad was served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all.
So use this grievance forum and educate others who don't know about this facility. This way we can at least raise our concerns instead of just talking about the negative 'System' in India. Invite your friends and veterans to make use of this Grievance Forum to redress their problems online.
We should never be afraid of TEARS. They soften our HEARTS, Wash our EYES & Clear our VISION.
We must become the change we want to see in the world. - Mahatma Gandhi.
Hubert Chandran
Chennai
The blog Team thanks Hubert Chandran, who is a casual visitor, for the valuable information. Go to website. Grievance Forum
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This is not an official Blog site. This forum is run by team of ex- Corps of Signals, Indian Army, Veterans for social networking of Indian Defence Veterans. It is not affiliated to or officially recognized by the MoD or the AHQ, Director General of Signals or Government/ State.
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Blog Moderator: Lt Col James Kanagaraj (Retd)
Neither the "Report my Signal -Blogs" nor the individual authors of any material on these Blogs accept responsibility for any loss or damage caused (including through negligence), which anyone may directly or indirectly suffer arising out of use of or reliance on information contained in or accessed through these Blogs.
This is not an official Blog site. This forum is run by team of ex- Corps of Signals, Indian Army, Veterans for social networking of Indian Defence Veterans. It is not affiliated to or officially recognized by the MoD or the AHQ, Director General of Signals or Government/ State.
The Report My Signal Forum will endeavor to edit/ delete any material which is considered offensive, undesirable and or impinging on national security. The Blog Team is very conscious of potentially questionable content. However, where a content is posted and between posting and removal from the blog in such cases, the act does not reflect either the condoning or endorsing of said material by the Team.
Blog Moderator: Lt Col James Kanagaraj (Retd)
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