It is always exhilarating to see a full inbox on opening the email. A large content comprises mails from the ESM environment advising us on what is wrong (several) and on what should be done (few). However, invariably the mails invite counters from others ending in a long trail of acrimonious, even venomous, exchanges. The drift is quite often indicative of criticism of IESMs inability to get OROP so far. All these are important for us to remain on our proverbial toes. Let me however, venture some suggestions:
There have been many complaints from the ESM against the PCDA (P) Allahabad for their casualness in attending to pensioners’ problems. On 24 Feb 2011, I had written to CGDA against this. As a sample I had quoted the example of an unmarried dependent daughter of a deceased Brigadier whose pension case had been pending for a long time. (This has since been settled). Reply received from the CGDA is attached. It is hoped there is general improvement in service and the PCDA (P) acts with greater promptitude.
Lt Gen (Emeritus) Raj Kadyan, PVSM, AVSM, VSM