Tuesday, May 25, 2010

Appointment of ex-servicemen could improve service performance

Studies suggest that those sectors where the services of ex-servicemen have been solicited, these sectors have done reasonably well. Therefore, one solution offered is roping in of ex-servicemen for rendering services.
CJ: Vishnu Mohan Tue, May 18, 2010 15:26:11 IST

SOME INDUSTRIAL sectors, both in the government and private, are plagued with issues of corruption and pilferage, resulting in loss in earnings.

One example is that of government undertaking known as Bharat Coking Coal Ltd (BCCL). Coal is considered to be black gold but it is surprising that (BCCL) is unable to make tangible profits till date since inception.The question is what is hampering the organisation from making profits.

Part of the coal mines owned by this company is in a place called Jharia, Dhanbad (also known as Jharia Coal Mines) is beset with issues like constant burning of coal resulting in depleting the stocks and also good quality coals are lost in this way every day. There have been good studies made in 2004, by experts involving both from United States of Americas and Canada but I am not sure whether their recommendations for setting this issue rights have been implemented in good spirit as of now. Due to the constant burning of the coal the loss incurred is huge besides causing hardship to local inhabitants surrounding the place and also acute environmental hazard. This is one of the reasons why infrastructure development on a modern scale is not forthcoming in this ‘black gold deposit’ region.

There are also reports that e-auctioning done by Coal India Ltd is not proper; there seem to be gross irregularity in the whole process preventing free flow of bidders to exercise their rights of bidding. The process of e-auctioning has been controversial since its start in 2004 due to lack of transparency in the bidding process and malpractices exercised by some influential buyers who restricted other buyers from entering the bidding process.

Like the above example of BCCL, there are many other organisations both in public and private sectors which are failing to give in good performances. Studies suggest that those sectors where the services of ex-servicemen have been solicited, these sectors have done reasonably well. Therefore, one solution offered is roping in of ex-servicemen for rendering services to units like BCCL in bringing about complete transformation for the better. Their service nature could include the following:
  • The chief of security should be an ex servicemen;
  • Security staff to be strengthened in a big way;
  • More power and responsibilities given to these staff for having better control.
    Some successful organisations have benefitted immensely by apponting ex servicemen for bettering their performance especially in controlling pilferage and lack of administration.

    Therefore, it is suggested, that those ex servicemen who are willing to offer their services for bettering the performance of under performing organisations both in public and private sectors should be strongly encouraged.
    Appointment of ex-servicemen could improve service performance
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